Non returnable Goods : Due to hygeine face masks/coverings and beauty/bath products are non returnable and non refundable. Also personalised orders can't be returned due to the personalisation on the product which are made to order, all other goods are returnable as long as they are in new condition and within a reasonable 14 days from date of delivery timescale .
Faulty Returns: All goods that arrive faulty can be returned, please get in touch using the contact form first within 7 days from date of delivery and we will replace your item for the same one ordered as long as the fault was caused due to manufacture or delivery . Proof of fault will be required by means of photo and please show packaging so we can get in touch with our couriers.
Any problems with your order please get in touch asap and we will do everything we can to sort out your problem.